Sodale Group 

Privacy Policy 

Effective: 1 June, 2021 

This Privacy Policy describes how Sodale Group and its subsidiaries (collectively referred to in this Privacy Policy as “Sodale,” “we,” and “us”) collects, uses, and discloses your personal information both offline and on the websites, apps, and services where this Privacy Policy appears or is referenced. This Privacy Policy does not apply to personal information Sodale collects from its employees and contractors.

By accessing a Sodale website, app, or service from which this Privacy Policy is referenced, you confirm that you have read, understand, and acknowledge the terms of this Privacy Policy. 

This Privacy Policy includes the following sections. You should read the entire Privacy Policy; however, you may use the links below to be directed to the information you are seeking.

SECTION 1. We collect and use personal information from and about you. The information we collect depends on how you interact with us.

SECTION 2. We use personal information as described here. We may use personal information for marketing, to respond to your requests, to provide you with services, to improve our products and services, to comply with our obligations, to administer our websites, apps and services, for internal operations and security purposes, for hiring purposes, to comply with the law or to protect ourselves, as part of a transaction, and as otherwise disclosed or permitted by law.

SECTION 3. We collect personal information about you from various sources. These sources include collecting information directly from you and your device, from our vendors and other sources, and by combining information.

SECTION 4. We may share your personal information with other parties. For example, we may share personal information with parties including the Sodale family of companies and business units, service providers and vendors who perform services on our behalf, our business partners, with others to comply with the law or to protect ourselves, our customers, or as part of a transaction, and as otherwise disclosed or permitted by law.

SECTION 5. You have certain choices about how we use your personal information. You can opt-out of some of our uses of personal information. 

SECTION 6. We generally process and store information in the GTA. We may process and store information in United States. Information processed and stored in the United States may be accessed by United States law enforcement according to United States law.

SECTION 7. Our websites, apps and services are not intended for children.

SECTION 8. We use standard security measures. However, the internet is not 100% secure, and we cannot promise that your information will be completely safe.

SECTION 9. We may link to third party sites or services we don’t control. We are not responsible for these sites or services.

SECTION 10. Feel free to contact us.

SECTION 11. We may update this Privacy Policy.

SECTION 1. We collect and use personal information from and about you. 

Sodale (and the vendors and other parties we use to perform services on our behalf) collect, receive, and develop several categories of personal information about you depending on the nature of your interactions with us. For example:

We collect Contact Information. For example, we might collect your name, email address, account username and password, social media account handles, phone number, and mailing address. 

We collect Preference Information. For example, we may collect information about your service preferences and your other transactions and preferences. We may also collect your comments that you post on our websites or blogs and your responses to surveys you complete. In certain circumstances such as in the case of a lease application or purchase, we may collect or ask you to provide additional personal information such as government issued identification, financial and tax information, employment information, and rental history information. 

We collect Device, Internet and Network Activity Information. For example, if you use our websites or apps, we may collect information about the browser, device and operating system you are using, signal strength, device identifiers, MAC address, and your IP address. We might also collect information about how you use our Wi-Fi network and other services, such as the websites you visit while using our Wi-Fi network. We might collect information at the site you came from, or the site you visit when you leave us. We may collect page interaction information (such as what areas of the websites you visit and for how long, what search terms you enter, and what products or content you view and click on), and methods used to browse away from the page. If you use our mobile apps, we may also look at how often you use the app and where you downloaded it.

We collect Location Information. We may automatically collect your precise GPS location when you access our apps or our websites, or when your Wi-Fi or Bluetooth-enabled device connects to, or is detected by, the wireless networks at our properties. We also collect information about your general location, using your postal code and IP address. 

We collect Demographic Information. We may collect information like your ethnicity, gender, birth date, age, language spoken, housing status, current household size, current household type, annual household income, desired housing characteristics and desired housing location or community.

We collect Payment Information. For example, we collect your credit card and other payment details if you make a purchase or sign up for or through some of our services. 

We collect Employment-Related Information. When you apply for a job with us, we collect information you submit as part of your application and resume. This might include your work experience and previous employment, your education, the URL to your personal or professional websites, your workplace skill sets and certifications, whether you need a visa or require sponsorship, and/or salary expectations. We may also conduct a credit check, background check, and employment verification to the extent permitted by applicable law. If you apply for a job, you may choose to also voluntarily provide any of the following information: ethnicity, gender, disability status, and/or veteran status.

We collect Audio/Visual Information. For example, when you visit certain properties, we may record audio and video at the property. 

We collect and develop Inferences. Using the other pieces of personal information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

SECTION 2. We use personal information as described here. 

We use the above-referenced categories of personal information for the following purposes:

We use information to provide you with information, services and fulfill your transactions. 

We use information for marketing purposes. For example, we might use personal information to provide you with information about new developments, service promotions, or other offers. We might tell you about new features or services. These might be our own offers or products, or third-party offers or products we think you might find interesting. You may opt-in to receive our email newsletters or to receive text messages from us. 

We use information to respond to your requests or questions. We use information to contact you in response to your feedback or other matters related to our relationship with you (such as about this Privacy Policy or our Terms of Use). If your inquiries or feedback relate to your lease, purchases, or an account, we may also use your information to address the matter.

We use information to analyze and improve our products and services. For example, we may use your information to make our websites, apps, services, and products better. We might use your information to customize your experience with us and to conduct research and analysis.

We use information to comply with our obligations, administer our websites and services, and for property management or internal operations. For example, we use personal information to administer the websites, such as troubleshooting, data analysis, and testing.

We use information for security, safety, and due diligence purposes. For example, we may use personal information to protect our company, customers, and business partners and their respective personnel. We may also use personal information to protect our websites or our services, as well as to detect and investigate activities that may be illegal or prohibited (such as cyber-attacks or fraudulent transactions). We may also use information to conduct background, employment, and credit checks and to assess financial, reputational, credit, and other risks arising from any relationship or prospective relationship with you.

We use information for hiring purposes. For example, we use Contact Information and Employment-Related Information to review your job applications and contact you about employment opportunities. If you choose to voluntarily submit your ethnicity, gender, disability status, and/or veteran status in connection with a job application, we will use that information for statistical tracking purposes (not for hiring decisions), in accordance with applicable law.

We use information for verification purposes. For example, we will use certain pieces of personal information to verify your identity if you make requests pursuant to this Privacy Policy. The verification steps and the pieces of personal information that we request may vary depending on the sensitivity and nature of your request.

We use information as otherwise required, disclosed or permitted by law, or as we may notify you. We may use personal information to create deidentified or aggregated data which does not identify you or any other individual, or from which your identity cannot reasonably be ascertained. We may use and disclose this anonymous or aggregated data as we choose.

SECTION 3. We collect personal information about you from various sources. 

We collect personal information about you from various sources, directly and indirectly, including from the following sources:

We collect personal information directly from you. For example, we collect information if you sign up for an account, enter into an agreement, contact us, sign up for our text and other messages, or sign up for alerts or other emails. We also collect Payment and Preference Information if you make a purchase and we collect Employment-Related Information if you apply for a job. We also collect any personal information you provide if you post a comment, make a request, or complete a survey.

We collect personal information from your devices. We use tracking tools like browser cookies to automatically collect information about you. We collect information when you interact with our websites, our apps, our ads, or our emails that we or our vendors send to you. We may also collect information from your devices passively using Wi-Fi technology. For example, we may collect information from your devices if they connect to, or are detected by, the wireless networks at our properties. This information may include your location, MAC address, signal strength, date/time stamp, wireless access point location (which can be associated with a physical location), device manufacturer and operating system, and your use of the Wi-Fi, such as which websites you visit. To learn about your choices for these tracking tools, read Section 5 of this Privacy Policy.

We receive personal information from vendors we hire to work on our behalf. For example, vendors that host or maintain our websites and apps and send emails for us may give us information. Our employment and recruiting vendors also give us information. Our marketing agencies, advertising technology vendors, and analytics providers may also provide us with information.

We receive information about you from other sources. Other parties may give us personal information about you. These other parties might also include business and marketing partners and social media platforms that give us information they have collected either directly or indirectly from you. We may also receive personal information from your employer, credit check databases, background check providers, record verification providers, real estate brokers, and other parties in the real estate sector. We may also receive Employment-Related Information from a job network or social network if you choose to import your information from those platforms when applying for a job with us. 

We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from another party with information we already have. We may also aggregate your information with other consumers’ information to understand preferences and trends over time.

SECTION 4. We share your personal information with other parties.

We may share each category of personal information within Sodale. This includes our parent, subsidiaries, affiliates, and business units. We share personal information within the Sodale family of companies for all purposes described in this Privacy Policy.

We share your personal information with vendors and service providers who perform services on our behalf. We may share personal information with vendors who assist us with the uses of personal information described in this Privacy Policy. This may include vendors who send emails for us, help us manage and operate our websites and apps, manage our properties, provide resident and guest services, provide advertising or marketing services, provide analytics and search engine support, investigate and prevent data incidents, provide physical and digital security services, audit our business and financial statements, vet job applicants, and provide legal advice. Personal information received by vendors and service providers may also be subject to their privacy policies. 

We share your personal information with our business partners. We might share information with third parties who promote our services. Personal information received by our partners and other parties may also be subject to their privacy policies. 

We will share your personal information for safety and security purposes, if we think we have to in order to comply with the law, or to protect ourselves, our customers and others. We may share any or all personal information to respond to a court order or subpoena. We may also share any or all personal information if a government agency or investigatory body requests it. We might share your personal information in order to enforce our agreements and to protect our rights and/or the rights of others. We might share your personal information when we are investigating potential fraud. 

We may share your personal information as part of a transaction, financing, due diligence or for other business needs. For example, if Sodale sells any of its businesses or assets, we may disclose your personal information to the prospective buyer as part of certain due diligence processes. We also share information for the purpose of management and administration of Sodale’s business.

We may share your personal information with a successor to all or part of our business. If part of our business (including any of our affiliates, divisions, and business units) is acquired by a third party, we may include personal information as part of that transaction, which may include some or all categories of your personal information. We may also share your personal information if there is a change to our corporate structure. We may also share your information with others as they conduct diligence of our corporate changes.

We may share personal information for other reasons we may describe to you from time to time or as permitted or required by law.

SECTION 5. You have certain choices about how we use your personal information. 

You can opt out of receiving our marketing emails and text messages. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. If you receive promotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions. 

You can control certain location tracking tools. To control the collection of your precise location on your mobile device, you can adjust the settings on your mobile device, such as by disabling location services or by turning off the Bluetooth and Wi-Fi.

You can control certain cookies and tracking tools. When you visit any website, it may store or retrieve information on your browser, often in the form of cookies. The information collected might be about or relate to you, your preferences or your device. This information can be used to give you a more personalized web experience. You can choose not to allow certain types of cookies. Blocking some types of cookies may impact your experience and certain features on the site may not work. Options you select and choices you make are browser, website and device specific. If you clear your cookies or your browser’s cache, you will need to set your preferences again. Your browser may also give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. 

You may access, review, and request correction of your personal information held by Sodale. We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us.

We reserve the right not to change personal information if we disagree that it is incorrect, but we will append your requested alternative information. We may not provide access to personal information where permitted or required to deny access by the applicable law, for example, where the information requested would disclose the personal information, including opinions, of another individual or if it is subject to solicitor-client or litigation privilege.

You have the right to refuse to provide or to withdraw your consent to processing of your personal information at any time with effect for future processing. This would not affect processing where the applicable law allows us to process personal information without consent.

SECTION 6. We process and store information in the GTA but we may process and store information in the United States. 

Sodale has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the Greater Toronto Area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of Sodale. Any information transmitted via the Internet, however, may be intercepted by third parties. Sodale does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Sodale employees are restricted from using and disclosing personal information collected by Sodale other than in accordance with this Statement.

Information we collect from you may be transferred to, processed in, or stored in the United States or another destination outside of Canada, or your jurisdiction of residence. Information may be processed by personnel operating in these locations who work for us or one of our business partners. As a result, this information may be subject to access by and disclosure to government and law enforcement agencies in those countries according to their laws. The standard of data protection in the United States and in certain other countries where we may process your information may not be considered by Canadian standards to be adequate. By using our websites or submitting your personal data, you consent to such transfer, storing and processing.

SECTION 7. Our websites and services are not intended for children. 

Our websites and our services are meant for adults. We do not knowingly collect personal information from children under 16. If you are a parent or legal guardian and think your child has given us information, you can contact us at info@sodalitycollective.com. 

SECTION 8. We use standard security measures. 

The Internet is not 100% secure. We cannot promise that your use of our websites, apps, or services will be completely safe. Any transmission of your data to our websites is at your own risk. We encourage you to use caution when using the Internet. We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy, including, for example, for legal compliance, dispute resolution, contract enforcement, backup, archival, and other internal operations purposes. We also keep information as otherwise required by law. Personal information may be accessed by persons within our organization, or our third-party vendors, and those other parties described in this Privacy Policy, including those who require such access to carry out the purposes described in this Privacy Policy, and such other purposes as permitted or required by applicable law.

SECTION 9.  We may link to third-party sites or services we don’t control. 

If you click on a link to a third-party site or a third-party app, you will be taken to a website or service we do not control. This Privacy Policy does not apply to the privacy practices of that website or services, which may collect information from you. Read the privacy policy of other websites, apps, and services carefully. We are not responsible for these third-party websites or services or their policies. 

SECTION 10. Feel free to contact us. 

If you have any questions about this Privacy Policy or want to access, correct or update your information, please email us at info@sodalitycollective.com. 

SECTION 11. We may update this Privacy Policy. 

From time to time we may change this Privacy Policy. We will notify you of any material changes to our Privacy Policy to the extent required by law. We will post an updated copy on our websites. Please check our websites periodically for updates. Your continued use of our websites or our services means that you consent to the collection, use and disclosure of your personal information as set out in the updated Privacy Policy.